Mission Statement
To provide labour management services with high ethical and professional standards to all stakeholders.
Vision Statement
The leading public service organization in the delivery of labour management services.
Core Values
Client centred services – committed to upholding high standards in service delivery to all customers;
Courtesy – committed to treating customers with courtesy and respect;
Integrity, Transparency and accountability – committed to promote openness and reliability in the execution of its mandate;
Professionalism committed to exercising competency, skills, knowledge and ethical behaviour in service delivery;
Equity and equality promote fairness, human dignity and justice in all its policies;
Learning and development.
